So C has $3,500 in student loan debit through Wells Fargo, which we are working on paying off.
I did all the work to set up the online account for him, and attempted to make a payment.
Payment options: Set up a checking account through Wells Fargo, or get the routing number and account number for another checking account.
Umm... I do everything by debit/credit card.
Next option? They offer a phone number to call to make payment arrangements.
*RingRing*
Press 1 for
Press 3 for
Press blahblahblah
Enter account number
press 1 for
Press 3 for...
Please wait while we transfer your call to a representative...
Your estimated wait time is "More then 30 minutes"
As a general rule this much hassle wouldn't bother me to settle a debit, but considering this is going to be a regular monthly hassle...
Damnit Wells Fargo, why can't you just be simple online like all the rest of my bills.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment